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1. delete - in EVE General Discussion [original thread]
wrong forum ___________ Sasuke Neo
- by Sasuke Neo - at 2008.09.24 16:21:00
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2. delete - in EVE General Discussion [original thread]
Edited by: Sasuke Neo on 24/09/2008 16:19:55 delete =/ ___________ Sasuke Neo
- by Sasuke Neo - at 2008.09.24 16:20:00
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3. EVE ONLINE SUPPORT - in EVE General Discussion [original thread]
It takes long enough to answer petitions that are simple... And would only take a max of 10 minutes of their time to actually reply and fix, so you have no hope of someone walking you though stuff, because it takes them long enough to fix one simp...
- by Sasuke Neo - at 2008.09.17 12:28:00
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4. EVE ONLINE SUPPORT - in EVE General Discussion [original thread]
Originally by: Cadde Well, if you had worked in a "support" job of any kind. Basically where you have to listen to stupid people making stupid claims and asking stupid questions already answered in FAQ's or guides easily accessible to them...
- by Sasuke Neo - at 2008.09.17 09:13:00
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5. EVE ONLINE SUPPORT - in EVE General Discussion [original thread]
Originally by: Furb Killer You also dont really get that comic, in the first place the 'customer' was abusing the system. Just like the people who do pointless reimbursement petitions. I did thatÆs the point i am trying to make, to muc...
- by Sasuke Neo - at 2008.09.17 08:44:00
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6. EVE ONLINE SUPPORT - in EVE General Discussion [original thread]
Originally by: Victor Kruger Edited by: Victor Kruger on 17/09/2008 08:27:48 You mean customer service like this? The Noob Comic That sums everything up when it comes to EVE-ONLINE support right now, thanks for posting the li...
- by Sasuke Neo - at 2008.09.17 08:30:00
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7. EVE ONLINE SUPPORT - in EVE General Discussion [original thread]
To me it seems they donÆt want to admit that an item e.g Market in the game is actually broken. But ALOT of players know it is. So why donÆt the own up to it. Post and tell players they are working on it and such... But itÆs then again itÆs CCP w...
- by Sasuke Neo - at 2008.09.17 08:27:00
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8. EVE ONLINE SUPPORT - in EVE General Discussion [original thread]
Originally by: Volarius Consider this: <snipped> ... petition LAG. "Hi gm, im confused, i am in a system with 700 people and cant move!! caan you pleaaase move mE???". And I'm not even talking about fleet battles where an upset allia...
- by Sasuke Neo - at 2008.09.17 07:40:00
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9. EVE ONLINE SUPPORT - in EVE General Discussion [original thread]
Also, the thing Ive noticed too, is you provide them the information they ask for then when you do actually get a reply. They ask for the same things once again, that is when they do actually reply, and that is indeed, very rare, and always never....
- by Sasuke Neo - at 2008.09.17 07:33:00
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10. EVE ONLINE SUPPORT - in EVE General Discussion [original thread]
Edited by: Sasuke Neo on 16/09/2008 22:56:07 Originally by: Faife stop petitioning stupid crap and the queue will go faster. it's your fault you lost the drake. get over it. Drake? What do you mean, I didnÆt say anything about shi...
- by Sasuke Neo - at 2008.09.16 22:52:00
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11. EVE ONLINE SUPPORT - in EVE General Discussion [original thread]
Hi, thank you for your replies I understand, that people submit pointless ones and if they keep doing it the GM should take action upon them for being, dumb and an idiot. And I understand things take time but thereÆs time and time I cannot giv...
- by Sasuke Neo - at 2008.09.16 22:08:00
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12. EVE ONLINE SUPPORT - in EVE General Discussion [original thread]
Hi, thank you for your replies and questions The ones are... Hacked accounts and Bans. Reason for both was due to the fact that I reported that someone has gained access to my account and removed quite a few assets. (Not cheap assets either) So I...
- by Sasuke Neo - at 2008.09.16 21:19:00
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13. EVE ONLINE SUPPORT - in EVE General Discussion [original thread]
Originally by: Arvald simple solution, stop complaining to ccp DonÆt quite understand your post, Rephrase?
- by Sasuke Neo - at 2008.09.16 21:01:00
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14. EVE ONLINE SUPPORT - in EVE General Discussion [original thread]
Hey Guys, I have to also say, IÆm not mad, just not impressed with the service that I receive from support because, 99% of all my petitions close out on their own due to the fact that the GMÆs donÆt answer, or even respond to the ones that I do p...
- by Sasuke Neo - at 2008.09.16 20:48:00
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15. EVE ONLINE SUPPORT - in EVE General Discussion [original thread]
I understand, they have a huge player base, and all But the most important things when running a service is Keep the service up Keep customers happy (Customer Services --> Support) They keep the service up but fail drastically on the whole cust...
- by Sasuke Neo - at 2008.09.16 20:36:00
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16. EVE ONLINE SUPPORT - in EVE General Discussion [original thread]
Hello, thanks for your replies. I find it quite disappointing Amazing game But the support lacks like no other. IÆve been waiting on a reply for almost 3 weeks now And not even one person has answered it i find it quite sad that they donÆt even r...
- by Sasuke Neo - at 2008.09.16 20:23:00
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17. EVE ONLINE SUPPORT - in EVE General Discussion [original thread]
Edited by: Sasuke Neo on 16/09/2008 20:11:53 Hello, Is it just me or does anyone have problems with eve-onlineÆs support? For example if you submit a petition in any other category other than Stuck you have to wait 12Hours to 4 days for an an...
- by Sasuke Neo - at 2008.09.16 20:11:00
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